Refund Policy

1. New-subscription refund window

If you are unhappy with a new FocusStock Premium subscription, you may request a refund within 14 days of the initial subscription purchase. This is the same commercial refund promise described in the FocusStock Terms.

This policy does not limit any statutory refund, withdrawal, or consumer rights that apply to you and cannot legally be excluded.

2. Hosted AI credits

FocusStock Premium includes a hosted-AI credit allowance as part of the subscription. FocusStock 2.8 does not sell separate credit packs, so there is no separate unused-credit purchase to refund.

Individual failed hosted AI requests may be automatically credited back where the product is able to identify the failure. A credit adjustment is not the same as a payment refund.

3. How to request a refund

You can request help with a refund in either of these ways:

• Email aeonstudios6@gmail.com from or with the email address associated with your FocusStock purchase.
• Use Paddle's buyer support flow for the transaction or subscription.

Please include enough information to identify the purchase, such as the account email and approximate purchase date. Do not email payment-card details.

Approved refund timing depends on Paddle, the original payment method, and your financial institution.

4. Cancellations

You can cancel a recurring FocusStock Premium subscription through the Paddle customer portal linked from Paddle's subscription emails. You may also contact FocusStock support if you need help locating the billing flow.

Cancellation normally prevents future renewal and takes effect according to the billing state shown by Paddle. Cancellation does not automatically refund an already paid billing period.

5. Abuse and duplicate requests

FocusStock may decline discretionary refund requests that are outside the stated refund window or are reasonably associated with abuse, fraud, repeated refund cycling, or misuse of the service, except where a refund is required by applicable law or Paddle's buyer terms.

6. Changes to this policy

We may update this policy as FocusStock's billing model changes. The date at the top of this page shows the latest revision. Changes do not remove rights that already apply under law or the terms governing an existing transaction.

7. Contact

For billing or refund questions, contact aeonstudios6@gmail.com.